SHOP POLICIES
Shipping:
Ready to ship in 1–2 business days
From: Texas USA
The shipping is by local post USPS. All shipments have tracking number.
Payments & Privacy policy:
Psperu-Handmade keeps your payment information secure. Psperu-handmade Shop never receive your credit card information. Our payment processor is PayPal will safely process your payment in seconds. If you can’t do online pay, tell me and I’ll send you the payment request by mail. You can also pay from your bank account (without credit cards) by Xoom.com
Returns & exchanges
I gladly accept returns and exchanges
If you are not happy with your purchase, let me know, and I try to solve the problem and make it up somehow. Please you MUST contact me within: 14 days of delivery
You can send the unused product back at your cost and after our inspection of the item returned the same condition as we sent, we will return the money through PayPal. (Shipping costs are not refundable) If you receive the item damaged for the Postal Service, contact us ASAP and send us a picture of the item, box and supplies. We could considerate loss, replace the item without fees.
Ship items back within: 30 days of delivery
But please contact me ASAP if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
International Buyers
We normally ship all orders within 1 – 2 business days after payment is received.
The shipping is by local post USPS, and arrives between 10- 30 business days.
All shipments have tracking number. Due to the end of the year, the local mails experience great delays in their deliveries. Some may take up to 45 days to be delivered depending on the area of the USA or the country where they are going. Please, if you need your item for a special date consult us in advance so we can find a fast shipping option by UPS.